Month: February 2009

Stop Emailing and Pick up the Phone

When did it become OK to use email as a substitute for human interaction. Call me old fashion, but I feel that if I have something to communicate, other than facts, email just doesn’t cut it. It never fails that if and when I have attempted to communicate sensitive issues via email, the recipient interprets my “tone of voice” differently than I had intended. Then you spend more time trying to explain what you really meant, and things worsen.

Don’t get me wrong, email is a great way to quickly and conveniently exchange contact information, documents, and scheduling syncs, it just doesn’t replace picking up the phone and calling the person you need to speak to.

Of course there are exceptions, i.e. time zone differences, language barriers, and case building, but for the most part, there’s just no alternative to a phone call.

No One is and Expert

I read an article today by a well known journalist, who cited and referred to those he interviewed as “experts.” After reading the article, it was obvious that those who he referred to as experts were nothing near. It made me wonder who actually determines who is an expert in their field.

In my limited number of years on this great planet, and even fewer as a card carrying adult, I can tell you that I have realized, or at least formed the opinion that, no one is really any smarter than anyone else (Stephen Hawking, and the likes excluded.) There are definitely those who are more knowledgeable in certain disciplines, but very few experts.

Additionally, expertise is not immune to failure or bad decision making either. I may be digressing from what I’d hoped was going to be my point, so bringing it back home, let me say this.

Beware of one who refers to themselves as an expert. Don’t be intimidated by those who others refer to as experts, and finally, always be prepared to verify any ideas, concepts, or theories expressed by an “expert.”

To Blog or Not to Blog

While attending the Inc. 5000 conference last year, Tom Peters, the self-proclaimed guru on entrepreneurship said that if you’re not blogging, you’re an idiot. Ok, perhaps I’m paraphrasing a bit, but in essence his point was that blogging isn’t about having someone or anyone for that matter read what you blog about, but more importantly its about capturing and developing your thoughts. So for the last several months, I’ve been thinking about whether or not I should join the millions of other bloggers out there, what I would blog about, and whether or not it was something I could commit to.

After much deliberation, research, and anticipation, I have made the resolution that I am officially a blogger as of today. I’m not sure what I’m getting myself into, and I making no commitments to the frequency of my blogs, but then again, isn’t that my prerogative.


It’s amazing to me how loosely people use the word integrity, especially in business. I would like to think of myself as one who operates with a great deal of integrity. However, there have been times when my integrity has been compromised. Of those times, it always had to do with personal gain. So the question of course is whether or not you lack integrity if you’ve ever compromised it. If that’s the case, then I guess I’m a person who lacks integrity, however if it is possible for one to reclaim their integrity by taking responsibility and owning up to their indiscretion, then there is hope for me.

I want to be known as a person of integrity. One who always “does the right thing” as a friend of mine always says. I want to inspire others to do the right thing, even when no one is looking. There’s a certain amount of pride that comes from knowing you did the right thing, even if it’s only you who knows.