Tag: Dan Henderson

Your Grandmother Was Right, but I’d Rather Be Heard: Why Email Should Be Banned

Screen Shot 2019-10-08 at 9.11.28 PMMy mother use to say often “patience is a virtue, possess it if you can, but it’s found seldom in a woman, and never in a man.” Whether that’s true for all men or not, I don’t know, but personally, I consider myself one of the most impatient people I know. In fact, if you find that hard to believe, just ask my bride. As of late, I feel as if God has designs on putting on a clinic in how to remain patient.

As of the end of August, I’ve assumed the position as president in our group of companies, which has me working much closer with many of our team members. Admittedly, my highest and best strength isn’t managing people, nor the day-to-day of a business, however, as a 20-year entrepreneur, it comes with the territory. As we’ve continued to make adjustments, many of our team members have inherited additional responsibilities, that are laborious, taxing, and in many ways exposing to our vulnerabilities as an organization.

Over the past few weeks, I’ve made it a point to get in front of our entire team, to communicate how the company is maneuvering through the market challenges, but primarily in an attempt to get back to the basics of business, and our core values. “Simple” things like what it means to work as a team, how to effectively communicate, what accountability looks like, and why transparency is so important. I’m doing everything I can to quickly eliminate any secrecy, and silos that exist in the organization, all while simultaneously attempting to open the books, in a healthy and structured way, so that everyone in the organization can begin to understand what makes for a healthy business. I know right.

For the most part, I believe I’m being well received, or at least I’m being told as much. However, the biggest challenge of all; bringing people together. We have a ton of talent, but let’s face it; people don’t like change in general, and especially when it calls into question our quality of work, contributions, etc. No one likes their cheese moved, especially when it’s covering a hole in the floor.

Last night, I received an email, and not the kind anyone likes to get, but particularly right before you go to bed. I wrote two responses last night, and then another this morning, and sent none of them. In fact, deleted all three. Then I spent a few minutes looking up a number of articles about email etiquette, but then decided that instead, I’d respond in a different way; by providing my own list of email do’s and don’ts, so in the spirit of us all growing together, here we go.

Dan’s 3-Point Guide to Email Etiquette

  1. Use email to exchange information only – it’s not a medium for communication
  2. Don’t email anyone when you’re angry or frustrated – see point #1
  3. Words have meaning, people have feelings – see point #1 and #2

Just because letters arranged in a particular order make up words, it doesn’t mean that the arrangement of those words make up the intended meaning. Being that I’m now so close to my tribe, I feel incredibly challenged, and also very humbled. Reminded that no matter how talented a person, skilled or experienced, what’s most important is how we treat others. For the most part, that is measured by how we speak to or about others. Hard to do, but even harder to do consistently.

Passion can be disguised as arrogance. Arrogance can be disguised as courage. Courage can be disguised as insecurity. However, Kindness needs no disguise, as it has no enemies. – dlh

#humble #kind #hungry

Google Me Bitch

Last week, I traveled to Phoenix with my EO forum to attend the Bondurant school of high performance driving.  It was an incredible experience, and I highly recommend the school to anyone interested in improving their driving skills.  We also got a chance to meet the founder, and former Gran Prix driver, Bob Bondurant, which was a huge bonus.

Although the driving school was most likely a once in a lifetime experience for me personally, it wasn’t what I’ll remember most about the trip.  I left Phoenix with a much more valuable nugget.  I learned that my personality, coupled with my insecurities and past experiences can make for a frustrating experience for strangers and friends alike.  This “quality” is a defense mechanism that I’ll explain later, and is one I share with the late Marylin Monroe.

If you Google Dan Henderson, you’ll most likely discover the UFC champion Dan Henderson, or Hendo.  However, if you Google Daniel Henderson, you might find me; a self-proclaimed blogger, entrepreneur, and truth seeker.  No, I don’t have my own Wikipedia page, but I have staked claim to my own little spot in cyberspace, where I can make up ridiculous tag lines, challenge people to think, and share my most recent experiences and discoveries.

Contrary to what some might say and/or believe about me, and like Marilyn Monroe, I’m an introvert.  I enjoy close friendships, recharge with time alone, and fittingly use sharp, self-deprecating humor as my primary defense mechanism.  It’s often raw and disruptive, and secretly in an attempt to cause a person to judge, and when they do, I’ve got them.  It’s gross when you think about it in that context, so I prefer to think about it as a way to guard my heart, however, thanks to a few friends, I’m now exposing it for what it is in an attempt to grow.

So to those that don’t know me and would like to, think you know me but don’t, or coudn’t care less to know me, but somehow stumbled upon this blog post because you’re a Marilyn Monroe fan, don’t bother Google with the query. There is little you will find, save this blog, that allows for a look inside my soul where hurt and hope share a room, and truth remains the hidden treasure.

accept you.

Looking Back

My Father, Doyle Henderson, died on September 21st, 2005.  A few days later I called a meeting with approximately a dozen employees to let them know that they would keep their jobs through the balance of the year, and during that time, I would determine the fate of the company.  Over the next three years, the company experienced exponential growth, made multiple acquisitions, employed hundreds of people all over Texas, and won many fans along the way.  We treated our employees well, serviced our customers with conviction, and paid our vendors on time.

A few months after a highly strategic acquisition (mid 2008,) we were in trouble, and didn’t event know it.  We were in a vacuum.  Our cost structure was too high, and our backlog, AR, and sales were all shrinking.  When we began to realize we needed to act, we had burned through millions and discovered our inventory was highly overvalued.  Our credit was cut off, and tough times were imminent.

The past few years have been very taxing on many.  We’ve lost good employees, let stakeholders down, stretched vendors, and have made many mistakes along the way.  However, I’m proud of what we have accomplished, and am truly grateful to have shared the experience with so many people along the way.

Today, the name DOYLES still humbly stands for what matters most; doing the right thing.